PRIVACY POLICY

At Rock and Roll Washers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely through third-party platforms)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the website

c. Booking and Service Information

  • Service preferences

  • Appointment history

  • Vehicle information

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including booking and payments.

  • To communicate with you regarding your appointments, services, or inquiries.

  • To improve our website, services, and customer experience.

  • To send promotional offers, updates, and loyalty rewards (only if you’ve opted in).

  • To comply with legal obligations or enforce our terms and policies.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who help us operate our website or process payments.

  • Legal Obligations: If required by law, to comply with legal processes, or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. These technologies allow us to:

  • Analyze website traffic and usage patterns.

  • Remember your preferences for future visits.

  • Deliver relevant advertisements and promotions.

You can control or disable cookies through your browser settings. However, some website features may not function properly without them.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Update or correct inaccurate or incomplete information.

  • Deletion: Request that we delete your data, subject to legal and operational requirements.

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@rockandrollwashers.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@rockandrollwashers.com