Terms & Conditions

Welcome to Rock and Roll Washers! By accessing or using our website and services, you agree to these Terms & Conditions. These terms outline the rules and regulations for using our website and the services provided by Rock and Roll Washers. Please review them carefully.

1. General

  • These Terms & Conditions apply to all visitors, customers, and users of our website and services.

  • By using our services, you confirm that you accept these terms and agree to comply with them.

  • If you do not agree to these terms, you must not use our services.

2. Booking and Payment

  • All appointments must be scheduled through our website, email, or approved channels.

  • Payment is required upon service completion unless otherwise agreed upon in advance.

  • Prices displayed on the website are subject to change without notice but will not affect confirmed bookings.

3. Service Availability

  • Services are subject to availability, weather conditions, and location accessibility.

  • Rock and Roll Washers reserves the right to refuse service if the location or vehicle conditions are unsafe or unsuitable.

4. Cancellation Policy

  • Customers may cancel or reschedule their appointments up to 24 hours in advance without penalty.

  • Cancellations made less than 24 hours before the scheduled appointment may result in a cancellation fee of [$10].

5. Customer Responsibility

  • Customers must ensure their vehicle is accessible and in a safe location for our team to perform services.

  • Personal belongings should be removed from the vehicle prior to service. Rock and Roll Washers is not responsible for lost or damaged personal items left in the vehicle.

6. Memberships and Rewards

  • Membership benefits and rewards (e.g., the 10-stamp free wash program) are non-transferable and subject to the terms outlined in the membership agreement.

  • Membership fees are billed on a recurring basis and are non-refundable.

7. Refund Policy

  • Refunds are only provided for services canceled at least 24 hours in advance or if the service cannot be completed due to unforeseen circumstances (e.g., weather conditions).

  • Dissatisfaction with the service must be reported within 24 hours of completion for consideration of a partial refund or re-service.

8. Limitation of Liability

  • Rock and Roll Washers is not responsible for:

    • Pre-existing damage to vehicles.

    • Irreversible stains, scratches, or damage caused by wear and tear.

    • Incidents arising from unsafe or improper vehicle conditions.

9. Intellectual Property

  • All content on the Rock and Roll Washers website, including logos, text, images, and designs, is owned by Rock and Roll Washers and protected under intellectual property laws.

  • Reproduction or use of this content without written permission is prohibited.

10. Modifications to Terms & Conditions

  • Rock and Roll Washers reserves the right to amend these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised terms.

11. Governing Law

  • These Terms & Conditions are governed by the laws of the state of California. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Los Angeles County, California.

12. Contact Information

For questions or concerns about these Terms & Conditions, please contact us:
Email: info@rockandrollwashers.com